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Virtual Assistance  BASED in Herefordshire, SERVING THE UK

At Emma Virtual Assistance, we provide professional virtual assistant and business support services across the UK from Herefordshire. What started as a one-person business has grown into a trusted team of experienced professionals, helping businesses save time, stay organised and focus on what they do best.

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With decades of experience across day-to-day administration, HR, sales, property and business management, we offer flexible support tailored to your needs.

 

From diary and inbox management to CRM, data entry, social media and customer communications, we're here to help your business run smoothly.

Whether you need ongoing support, ad-hoc assistance or short-term cover, we're ready to become a reliable extension of your team.

SOMETIMES THE MOST VALUABLE PERSON IN A BUSINESS ISN'T THE ONE IN THE SPOTLIGHT, IT'S THE TEAM RUNNING EVERYTHING SMOOTHLY BEHIND IT.

SOLUTIONS FOR YOUR BUSINESS

We offer flexible business support services designed to save you time, reduce stress and help your business run more efficiently.

 

From day-to-day administrative support, diary and inbox management, customer relations and PA services to medical secretarial support, property portfolio administration and transcription, our experienced team provides reliable and efficient assistance tailored to your needs.

 

We also support one-off projects, event coordination and business accountability, giving you access to professional expertise when you need it. Whether you're looking for ongoing support or help with a specific task, we're here to become a trusted extension of your business.

GOOGLE REVIEWS

“Brilliant service, Emma really helped me identify what we needed as a small charity and how we could achieve this. She listened and was compassionate and curious about our cause. Sam who has been helping us in more depth has been amazing and happy to change things if we have fed back but really the work has been exceptional”

Claire Wood

“I had a specific CANVA task I needed assistance with, and Emma proposed Sam from her team would be the best VA to assist me. Dealing with both Emma and Sam was smooth and professional, and Sam delivered the end result I required efficiently, saving me precious time.”

Sarah Edwards

“We have worked with Emma and her team on a number of projects. They have all been handled with professionalism and we look forward to working together moving forwards.”

Peter Davy

“I am the Chair of a Board of Trustees for a local charity. Emma has been amazingly helpful and flexible to provide a service that fits our needs. Meriel, the lady who took our minutes, was amazing and I am sure will make a great contribution to our organisation. Communication was clear and friendly throughout.”

Susan Lamerton

“If you need help within your business, whether it be the tasks you procrastinate over as you just don’t enjoy them, or maybe you simply don’t have the right skill set yet, then she’s the lady for you. Taking on a VA like Emma can take tasks off your to-do list, freeing up your time to work on different areas of your business that need your focus. The end result?! Your business will thrive! Emma is professional, friendly, approachable, and relatable. Always striving to do the best she can for you and ensure you get to your goals”

Dance Fusion

"Emma Cleal virtual PA have been a boon to my business. Emma has bent over backwards to accommodate my requirements and ensure things run smoothly. She has an eagle eye for detail and is not afraid to check and double check with me. She is speedy, accurate, professional and very caring. Highly recommend!"

Helen Clarke

"Emma and her team are absolutely amazing. Couldn’t recommend them enough. They always go above and beyond and work to an extremely high standard. Nothing is too much. I honestly do not know how I could function my business without them."

Rachael Hitchiner

"Emma is a brilliant virtual assistant who has a very ‘can do’ attitude. She is very easy to work with due to her amazing attitude towards us as individuals and towards our work at Love the One. She is personal in her approach, yet professional providing a bespoke service for our charity. We love working alongside Emma as we work together to achieve much more than we could ever do alone. Thank you Emma!"

Mary & Cat

"Emma manages a wonderful team of VA’s who I was assigned a brilliant member of who’s been transformative for my business. She makes sure to make the right matches and is very hands on to ensure a smooth transition with full support when needed. Excellent way to ensure small businesses get the help they need without forking out for expense and hours that aren’t needed and the uncertainty that comes with hiring people directly. Highly recommend!"

Zoe Chapman

"Working with a virtual assistant - Meriel - has been brilliant. It's enabled me to free up time to focus on my core role and the business priorities, rather than spending so much time deep in my inbox! Thank you."

Hannah Lloyd

"Emma is amazingly supportive esp for a small business like mine , i have no idea about advertising or anything tech , so Emma is my lifeline. My business instantly became busier, so much so i took on more staff !"

Kate Brown

"I've been working with Emma and Meriel for over 12 months now; week in, week out. I honestly can’t imagine running my small business without their support. Emma and the team just get it. From inbox management to client comms, scheduling, systems and so many of the behind-the-scenes things that'd otherwise drain my time and headspace. They’ve made a huge difference to how my business runs day to day. They're reliable, proactive, thoughtful and genuinely lovely to work with. Having them on board has given me more breathing space, more clarity and more capacity to focus on the work I really enjoy. I’m so grateful to have found them!"

Lorna Simpson

"Emma was so helpful & efficient at taking charge of my social media campaigns ..enabling consistency & empowering me to be more effective at communicating through Insta & Facebook. Emma is an invaluable support to a small business."

Emma Towersey

"Loved working with Emma and particularly Meriel. Proffesional , efficient and most importantly effective! They weren’t just yes people either Meriel particularly spent time getting to understand me and my business which was ideal. I highly recommend!"

Simon Clarke

"Excellent. Very professional, and efficient."

Mark Millar

"Emma and Vicky have helped us with an email campaign to reach more potential customers, with excellent results. Would highly recommend."

Oli Paton

"We have been working with Emma and her team for a few months now and our experience to date has been fantastic. Emma took time to understand our requirements and then paired us wonderfully with our VA - fully flexible hourly plans work in sync with our business"

Sarah Radley

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